My apologies for the delayed reply. I've taken a look in the background and can see a potential issue with the network. I've contacted the field managers for your area for more information advice and I will be in touch soon.
So whatever you did for a while sort of resolved the problem. However you have made a change on your network again, and I am now experiencing packet loss effecting gaming (and work video confercing but I care about the gaming). Just when it is a long weekend coming up.