Around a week ago my ethernet connection from my ps5 just stopped working, I have a cat cable and has worked fine (allbeit very laggy for the 1gig connection) up till that day. I suspected a cable fault, so I change cables, same result, same error warning. Ps5 connects via Wi-Fi and the ps4 in the house connects via ethernet and WiFi. Does anyone have a solution? My PS5 is port forwarded but for some reason my router won't let me log in to it via the laptop to check the connection.
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I'm sorry to hear you've been having an issue with getting online on your PS5 device.
You've mentioned you have a PS4 device, does this (or any other devices aside from the PS5) have any issues connecting to the network?
If they are all fine, please do a PIN hole reset on your Hub. This will allow you to log in to the router to do anything you need to using the default details. When resetting the hub, please ensure you hold the reset button for a minimum of 40 seconds for the reset to complete.
Let us know how things go.
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