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Ps4 fortnite bundle ps plus free subscription

I tried to set up the ps plus subscription for my son as part of the fortnite bundle only to be told this should have been redeemed by the 31st of October, I was never made aware of this when I purchased the bundle, can Virgin media assist me with this

 

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Re: Ps4 fortnite bundle ps plus free subscription

Hi John431,

 

Thanks for your post and welcome to the community.

 

I'm sorry that you haven't been able to use the PS plus subscription due to it running out at the end of October.

 

Where does it show the expiry date for the PS plus? Is this on some paper?

 

Was the PS4 used as a Christmas present so it wasn't opened straight away?

 

Let me know and I can help further.

 

Thanks

 

Melissa 

 

 

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Re: Ps4 fortnite bundle ps plus free subscription

Thanks for your reply Melissa, 

Yes I used the ps for a christmas present for my son, it wasn't until I followed the link www.xperiarewards.co.uk/PSplus which was on a card in the package that I found this out, I didn't want to activate this until my son opened it as two months would have been wasted.

Thanks 

John 

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Re: Ps4 fortnite bundle ps plus free subscription

Thank you for that information John431.

 

What I will do is private message you so I can look into this for you. 

 

^Martin

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Re: Ps4 fortnite bundle ps plus free subscription

I've also got thd same issue, it doesn't state on the slip an expiry date, it's when you go to redeem it online. Needless to say i have an upset child.

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Re: Ps4 fortnite bundle ps plus free subscription

Hi John,

 

Thank you for coming back to us, I have been looking into the account and I can see you took the Experia with the free Bluetooth headphones not the PlayStation, have you got something showing you should have the free subscription.

 

Regards

 

Paul.

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Re: Ps4 fortnite bundle ps plus free subscription

Hi sorry i joined a thread, i bought the sony xperia, with fortnite playstation bundle, i have the slip at home, which says i get 12 months free playstation plus. I have done a thread, but no one as got back to me.

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Re: Ps4 fortnite bundle ps plus free subscription

Hi JoanneSimo37,

 

Thank you for reaching out to us in our community and welcome back., I am sorry to hear you haven't been able to take advantage of the free voucher PlayStation Plus.

 

I would like to invite you into a private chat so I can look into this for you, I will send you an invite, please click on the purple envelope to accept.

 

Kind regards

 

Paul.

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Re: Ps4 fortnite bundle ps plus free subscription

Hi Paul,

I bought four phones for my family,

Two of them sony xperia with Bluetooth headset and a different Xperia 10 with the PlayStation fortnite bundle which I had the ps plus issue with,

Martin has already looked into this for me.

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Re: Ps4 fortnite bundle ps plus free subscription

I got the best answer. I'm searching for Fortnite new map from google but got it on this forum.

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