on 09-07-2022 13:33
I’ve had my ps4 for years and never had a problem like this, today i logged into my ps4 account as usual and everything seemed fine. I proceeded to load up a game and when it tried connecting me to the games online services it kept failing, I tried various other games to see if it was a game issue and they’re all the same, I can stream videos and music etc and use the psn services, but I cant play any online game at all. I’ve tried various things that I have found on the internet but nothing is working, any help would be appreciated. Thank you
on 09-07-2022 13:33
on 09-07-2022 13:35
Tried fifa, call of duty and f1, my friends can all access these games fine I’m the only one with this issue
on 09-07-2022 13:39
on 09-07-2022 13:41
No nothing, I can do everything except play online games, it just says cannot connect to online services on the actual games themselves, no error codes or anything from the ps4. So frustrating as there’s nothing I’ve been able to do to even come close to fixing it
on 09-07-2022 18:26
Hey Jake, just to check are you in Barnsley? A few of us are having problems here in the town from the other thread.
on 09-07-2022 19:04
I am yes
on 09-07-2022 19:16
Yeah, there's a few of us from Barnsley all suffering the same issue, and Virgin Media seem unaware that there's even a fault.
https://community.virginmedia.com/t5/Gaming-Support/Ps4-connects-to-online-services-but-not-games/td...
Apparently its been reported since but you're not alone and it's nothing to do with your gear, it's a Virgin issue.
on 09-07-2022 19:17
Ah I see. Thank you for the help I appreciate it.
on 11-07-2022 20:04
Hello Jakeoates77,
Thanks for your first post and welcome to our Forums.
Sorry the Network issue over the weekend spoilt your gaming time.
Can I just ask how things are now the issue has been resolved?
Gareth_L