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Poor Ping On FIFA

Hi, I had a super hub 3 connected via power line and whilst playing Fifa it was lagging. In response I bought an ASUS RT AC68U and lan Cabled to the PS4 the ping is just as bad with spikes from 20 to 80ms making Fifa unplayable. I reactivated the 2ac and the same problems. 

Here’s the BQM - packet loss is due to the router blocking the constant requests.

www.thinkbroadband.com/broadband/monitoring/quality/share/4769ca8320ffe57e39c1917bc7f3c0f65a5a7595-1...

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Re: Poor Ping On FIFA

Go to 192.168.0.1 in your browser, or 192.168.100.1 if in modem mode

 

Do NOT LOG IN

 

hub31.jpg

 

Post your upstream, downstream and network metrics from your HUB.

 

shub32.png

 

 

 

Screen captures are nice, C&P will do though.

 

Someone will get a look for you.

Just to manage expectations, that BQM is not far away from as good as it gets. But stiuck with us through troubleshooting, well see if we cant improve it.

 

 

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Re: Poor Ping On FIFA

Downstream  DS-1 DS-2 DS-3 DS-4 DS-5 DS-6 DS-7 DS-8

Frequency (Hz)138750000146750000154750000162750000170750000178750000186750000194750000
Lock Status(QAM Lock/FEC Sync/MPEG Lock)LockedLockedLockedLockedLockedLockedLockedLocked
Channel ID12345678
Modulation256QAM256QAM256QAM256QAM256QAM256QAM256QAM256QAM
Symbol Rate (Msym/sec)6.9520006.9520006.9520006.9520006.9520006.9520006.9520006.952000
Interleave DepthI=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
I=12
J=17
Power Level (dBmV)4.244.303.953.613.313.062.852.67
RxMER (dB)37.9437.9437.6437.9438.2637.9437.9437.94
Pre RS Errors740546706521193337386974314
Post RS Errors308338349322292319925283
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Re: Poor Ping On FIFA

Upstream  US-1 US-2 US-3 US-4

Channel Type2.02.02.02.0
Channel ID1432
Frequency (Hz)60300000394000004620000053700000
Ranging StatusSuccessSuccessSuccessSuccess
Modulation64QAM64QAM64QAM64QAM
Symbol Rate (Sym/sec)5120000512000051200005120000
Mini-Slot Size2222
Power Level (dBmV)45.5043.2544.2545.25
T1 Timeouts0000
T2 Timeouts0000
T3 Timeouts2000
T4 Timeouts0000
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Re: Poor Ping On FIFA

Network Log

First Time Last Time Priority Error Number Description
15/05/2020 13:06:59 GMT 15/05/2020 13:06:59 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
13/05/2020 10:03:52 GMT 13/05/2020 10:03:52 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
12/05/2020 08:36:56 GMT 12/05/2020 08:36:56 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
11/05/2020 09:37:34 GMT 11/05/2020 09:37:34 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
10/05/2020 17:41:43 GMT 10/05/2020 17:41:43 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
08/05/2020 20:30:59 GMT 08/05/2020 20:30:59 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Critical (3) 82000200 No Ranging Response received - T3 time-out
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully
08/05/2020 20:29:24 GMT 08/05/2020 20:29:24 GMT Error (4) 68010302 DHCP WAN IP -  [REMOVED]
08/05/2020 20:28:36 GMT 08/05/2020 20:28:36 GMT Warning (5) 66050310 Auth Success - Web login successful.
08/05/2020 20:28:17 GMT 08/05/2020 20:28:17 GMT Error (4) 68000407 TOD established
Time Not Established Time Not Established Notice (6) 84000510 Downstream Locked Successfully

 

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Re: Poor Ping On FIFA

My connection has also been shocking on FIFA, 1-2s delay every game

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Re: Poor Ping On FIFA

Delay is a thing on EAs side just got to deal with it. I’m talking about lag spikes and constant stutters/freeze frames which can really cost you.

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Re: Poor Ping On FIFA

Not true it can be to do with the routing to their servers which is to do with VM, it's obvious when the delay is one sided (i.e opponent not suffering) that something is not right there, many people admit they have no issue in regards to this.

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Re: Poor Ping On FIFA

Looks okay- can you set up a BQM

HERE

 Run it for say 24 hrs, and post the result.

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Re: Poor Ping On FIFA

https://www.thinkbroadband.com/broadband/monitoring/quality/share/40801ce3c6cd10f8619e8b59277c05c1ad... 

 I’ve been running a bqm since Friday here is yesterday’s one

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