Hello,
On Tuesday 19th January, Virgin Media came and installed a new line at my property, which I was very excited about.
I've come across some problem, and I don't know if im being impatient because the line needs to settle or if my concerns are legitimate.
The WiFi signal is poor and the speed variance is insane. Depending where I am in the house, the speeds I'm getting vary from 400mbps to 30mbps. On top of this, even the places where it's 200+ will sometimes struggle to break 40mbps.
I'm using powerline adapters (purchased new ones that allow up to 1300mbps) and the max I can reach through them is 180mbps (im on the m500 package). Seems a huge loss in speed. We had the whole house re-wired when we moved in.
My biggest concern is the results on the lagometer when playing call of duty games. The green line should be pretty linear, but mine is all over the place. I even moved my pc to test if wiring straight in to the router solved the issue, but I found it worse and got spikes every now and then.
Is anyone familiar with this or can provide some solutions? I've spoken to virgin, they found a fault and asked me to restart. The lady did something for WiFi which has made no difference. They're sending out a virgin ethernet cable to see if it improves the connection.
When I'm on the pc I will post an image of the lagometer.
Thanks in advance!