Hi Devinemotorspor, thanks for your post on our Community Forums!
Sorry to see you're getting a slow speed on your PS4. It would be a good idea, if possible to connect the console via an Ethernet connection for a more reliable speed.
You can also request to have Boosters added to your account for a monthly charge of £3.00 - or free if you're on our top tier TV package.
If you plug the booster into the room that houses your PS4 this will allow you to run the console on the 5GHz Wi-Fi band and obtain faster speeds.
You're welcome to respond to this message so we can process a booster order for you, or you can give our team a call on 0345 454 1111
Kindest regards,
David_Bn