Virgin Media Community

[Tasha3]

Hi, I’ve ran a test on the app which says my hub is getting speeds of 1160mbps and wifi is 616mbps.

how come my PlayStation is getting 80mbps on a wired connection and 150mbps on wireless? 
I’m not getting anywhere near the speeds that I’m paying for.

[Client62]

"80mbps on a wired connection" - this is a network cabled connection that has de-rated from 1000 to 100Mb/s.

The Hub or perhaps the PS may be able to show the status of the connection as 100 Mb/s.

Typically the cause is a loose / faulty cable that has caused one end of the other to switch down to 100 Mb/s  ( or a 10/100 switch ).

The network cable plugs may be loose, internal cable damage is often not visible on the outside.

It may be time for a new CAT6(A) network cable in order to sustain a 1 Gb/s connection with bandwidth to spare.

[Tasha3]

I’ve just ordered a brand new cat8 Ethernet cable so will let you know tomorrow if this has changed anything.

[SCA1972]

I agree with @Client62 it looks like the slow Ethernet speed on the PlayStation is a local hardware issue (usually a faulty cable) as the wireless speed is higher.

The Sony speed tests are notorious for not reflecting the true speed of your connection. The PS5 speed test is usually better than on previous consoles, but in my experience still never shows the true speed of my connection. All you are really testing is the speed of the Sony servers/network not your VM connection.

______________________
Scott

My setup: VM TV 360 box, M350 Fibre broadband with Hub 3. Telewest/VM user since 2001.

[Tasha3]

You guys are absolute legends.

PS4 now gets 412mbps

PS5 now gets 810mbps

Thank you - I bought Cat8 Ethernet cables 

[Adduxi]

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@Tasha3 wrote:

<snip>  Thank you - I bought Cat8 Ethernet cables 

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A good Cat 5e, Cat 6 or Cat 6a is sufficient for 1Gb ethernet.  Anything over this is just a waste of money.

That said, glad you got it sorted !

[Tasha3]

I wasn’t taking no chances lol

[Chris_W1]

HI Tasha3, thanks for the message and welcome to the forums. 

I am glad to hear that the speed issue has not been resolved and do let us know if anything changes?

Thanks to the support from the community 

Chris