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PlayStation network Access Denied

Towerbloke
Joining in

Hi

My PlayStation Network is saying access denied, but if I turn off WiFi it's ok on my phone

I keep hearing about changing ip address, but how do you do it?

Alan

3 REPLIES 3

Adduxi
Very Insightful Person
Very Insightful Person

VM will not change your IP address.  However you can get a new one if:

1 - Use Modem mode

2 - Get your own Router

3 - Get a new Hub, this will be unlikely unless your current Hub is faulty.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Client62
Legend

The reads like some one has blocked your PS from accessing the VM internet service.

Does anyone in the house use the VM Connect app ?

Sabrina_B
Forum Team
Forum Team

Hi @Towerbloke 👋.

Thanks for reaching out to us. Apologies for the delay in replying, have you since been able to resolve this issue or do you still require further assistance? 

Please let us know. 

Sabrina