PlayStation Network not Signing In

[RF29]

Hi,

I have never had any issues with the PlayStation (PS4) and as of yesterday, all of a sudden I get a constant error (WS-37472-3) and cannot sign into the PSN.

All other devices are working fine. Alos the Internet is working on the PS as other apps within the PlayStation (Disney/Sky Go etc.) are all working fine but I can't sign into the PS network. 

I have restarted the router, the PlayStation multiple times to no avail as well as trying manual DNS settings (8.8.8.8/8.8.4.4).

I have also tested using my phone hotspot and when on that, I can sign into the network without any issue.

Any help would be greatly appreciated.

Kind regards,

Roger

[Gareth_L]

Hello RF29.

Thanks for your first post and welcome to our Community.
Sorry to hear you are having an issue with your PS4.

The error (WS-37472-3) could be 3 things.

1 our connection but if all the other devices are fine then we can look at ruling that one out.

2 Membership log in details. Try logging out and signing back in again.

3 PS4 updates, Can you check you are on the latest update for your console.

Hope this helps.

Gareth_L