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Matthew12890
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Ping spikes

I've been getting constant ping spikes which is making my gaming experience awful. The internet has been fine for months and it just started happening a few days ago.

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MikeRobbo
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Alessandro Volta
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Message 2 of 20
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Re: Ping spikes

Set up a BQM at thinkbroadband.com - this will give you an insight into what is happening with the signal coming into the property, it will take a few hours to get any kind of trend showing.

Post a link to your BQM on here.

Then

Type 192.168.0.1 into your browser URL bar and press enter.  When the page appears DO NOT LOG IN but click ‘Check Router Status’. Copy and paste the contents of each tab onto here, a Guru will be along soon to decipher the info.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Matthew12890
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Re: Ping spikes

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Matthew12890
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Re: Ping spikes

1.PNG2.PNG3.PNG4.PNG5.PNG

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Garry-James
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Re: Ping spikes

Don't hold your breath for any help.  I've done this and got no response.  Good luck👍

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Matthew12890
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Message 6 of 20
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Re: Ping spikes

Did you find a solution?

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MikeRobbo
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Alessandro Volta
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Message 7 of 20
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Re: Ping spikes

Where is the rest of the downstream info?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Matthew12890
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Message 8 of 20
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Re: Ping spikes

Do you need off all of it?C you see that I'm getting ping spikes and therefore an unstable connection

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MikeRobbo
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Alessandro Volta
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Message 9 of 20
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Re: Ping spikes

Yes

 


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Matthew12890
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Message 10 of 20
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Re: Ping spikes

9.PNG6.PNG7.PNG8.PNG

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