Hi,
Send me a PM with your Account Number and Area Reference and I'll look into this for you.
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Fancy £50 off your bill? Ask me how and you might just get it!
I am a Service Field Technician at Virgin. However, all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such
Here to help! I'm a technician helping out whilst working from home. Find out more