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Ping so high

Why is my ping so high? Used to get 6/8ms with sky but can’t seem to get any lower than 16ms with virgin. Tried rebooting, rerouting switching on and off still no change, so thought I’d upgrade to maxit 350 and still no change please help I know it can be done! 

thanks in advance for any help 😊

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Re: Ping so high

The base ping is normally higher in a docsis network compared to an xdsl connection, very much doubt would notice any difference in a 8ms difference, if was to put hub into modem mode and use a 3rd party router might loss a few ms off the 16


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