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Ping in excess of 200+

If you take a look at the screenshot below, I pinged my router from my computer, getting an average of 2ms. Immediately after, I pinged Google from my computer and it averaged 104ms maxing out at 390ms. I have had this problem since January and I need consistent internet for my job, had engineers sent out, they swapped out the router but as you can see it is not an issue getting the connection from the router to my PC, it is a problem getting the connection from outside at the local hub, to my router which is causing the issue. I have phoned customer service about 10 times and to be perfectly honest they've been useless. niceping.jpg

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Re: Ping in excess of 200+

you need to cost more than a ping. post a pathping to google.com and setup a think broadband quality monitor

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