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Livana
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Ping Spiking Way to often while Gaming

My ping on league of legends and other game servers is consistently spiking to around 40-60 while gaming. This has been an ongoing issue for almost 2 years now. 

Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1355000000340256 qam28
2203000000138256 qam9
32110000000.938256 qam10
4219000000138256 qam11
52270000000.738256 qam12
62350000000.738256 qam13
72430000000.738256 qam14
8251000000138256 qam15
92590000001.738256 qam16
102670000002.738256 qam17
11275000000338256 qam18
122830000003.238256 qam19
132910000003.438256 qam20
14299000000438256 qam21
15307000000438256 qam22
16315000000438256 qam23
173230000004.538256 qam24
183310000004.538256 qam25
193390000004.138256 qam26
203470000003.238256 qam27
21363000000340256 qam29
223710000002.438256 qam30
233790000002.738256 qam31
243870000002.738256 qam32


Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked40.355108
2Locked38.67506684
3Locked38.65148173
4Locked38.94159136
5Locked38.63000223
6Locked38.63145137
7Locked38.9338287
8Locked38.61889112
9Locked38.9136992
10Locked38.92318107
11Locked38.91358118
12Locked38.9796149
13Locked38.9486101
14Locked38.9673191
15Locked38.9330168
16Locked38.9186159
17Locked38.9113202
18Locked38.982209
19Locked38.962146
20Locked38.963204
21Locked40.36354
22Locked38.94674
23Locked38.967142
24Locked38.94891
Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1394000194.5512064 qam4
2462000024.6512064 qam3
3537000024.65512064 qam2
4602999964.8512064 qam1


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

 

My Broadband Ping

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Livana
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Re: Ping Spiking Way to often while Gaming

Time Priority Description
08/10/2020 17:29:42 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/10/2020 17:13:43 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/10/2020 06:29:1 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/10/2020 04:09:9 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 21:04:15 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 21:04:15 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 20:59:52 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 20:58:41 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 20:56:51 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 20:53:11 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 20:19:25 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 20:08:57 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 19:57:49 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 19:55:7 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 18:47:4 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 18:47:3 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 17:59:8 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 17:59:7 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 17:50:48 Warning! RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
07/10/2020 17:42:32 critical SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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Alex_RM
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Re: Ping Spiking Way to often while Gaming

Hi Livana,

 

Thanks for posting, and sorry to hear you're having some issues with the connection.

 

I've been able to locate your account using your forums information and our systems have identified that there has been network issues over the last 7 days. This could cause intermittent or performance related issues.

 

It's something I'll need to arrange a technician to resolved, you can view the time and date of your appointment via your online account here

 

Alex_Rm

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