I'm on the M500 and speeds wise i'm getting a consistent 200+ wired connection, which is great.
Only issue is in game I'm getting insane ping and packet loss spikes. Some days i can sit at <30 ping (games include valorant and fortnite) and other days im on constant 110+. Other days i'm spiking between high ping and low ping every other minute.
I've had an engineer visit and he's secured the wiring both in and outside the house, and yet this issue still persists.
I've done digging into this issue and i'm wondering is it a routing problem? If my routing is really poor, no matter the internet speed, im still going to get high ping. So how can this be fixed? I assume there's an issue with my current IP address being unstable.
Wifi is not hard to come by, hell i dont even need broadband for most things, mobile data is fine. I literally only have broadband to play games, and I will happily cancel with virgin and move to a new ISP with better routing if this problem can't be fixed.
Any help will be appreciated 🙂