Virgin Media Community

[louism481]

Not much to be said. I should be getting 200Mbps but frequent speed tests over the past 4 weeks range from 0.8Mbps to 25Mbps. Not to mention the ping that completely disables me to play any form of online game. This has been going on for 4 weeks now and I am not getting what I should be. I can't play any online games and even accessing the internet is painfully slow. Why pay for something that doesnt work?


Edit: Not to mention the countless times ive tried to contact any and all forms of customer support with absolutely no response from anyone. 

[Nicholas_k]

Hi,could you private message me your account number and area code and I’ll have a look in to this for you.

[louism481]

Hi there, is the area code the 2 digit area reference or do i need to find something different?

[Nicholas_k]

That’s the one,a 2 digit code