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Paused internet connection

Help! I’m in a spot of bother! I paused the internet connection to my sons Xbox last night using the app after He refused to come off the Xbox. This morning it’s not showing up as paused & we can’t reconnect to the WiFi! I have 1 very cross & grumpy 13 year old! How do I sort this issue?! 

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Re: Paused internet connection

You can hold a pen into the pinhole reset hole while the hub is on for 15seconds to unpause all devices 

I work for Virgin Media and my posts are my own opinions
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