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Paused PS4 now it’s blocked

I have paused my sons PS4 from the hub3 , they have went to there dads for a few days, logged into his WiFi and they have came back and unable to connect to the hub 3 and they are not on my paused list ? Can someone help? I’ve rebooted the hub and still nothing ? 

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Alessandro Volta
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Message 2 of 9
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Re: Paused PS4 now it’s blocked

Holding a pin in the reset hole for ten seconds should delete all the paused items 

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Re: Paused PS4 now it’s blocked

Unfortunately that hasn’t worked , thank you 

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Very Insightful Person
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Re: Paused PS4 now it’s blocked

On HUB3 its more like 60 seconds

Can you try that?

 

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Re: Paused PS4 now it’s blocked

I’ve done that for over a minute and it’s saying 

 

a dns server cannot be used

the dns server did not respond within the time limit 

 

now this is happening to 2 of the PS4’s , I have another 2 PS4’s that haven’t been paused and weren’t removed from the house so it’s not a PS4 issue I don’t believe

 

cheers 

frustrated mum who doesn’t have a clue 

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Very Insightful Person
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Re: Paused PS4 now it’s blocked

Okay well at least we havce a different error....thats progress (of a sort)

SOunds like some of the network connection stuff from the other house are still hanging about on the PS's

Assuming you have tried rebooting the PS's WITH THE HUB ONLINE, can you delete the network connection and re-set it up?

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Re: Paused PS4 now it’s blocked

Hello Tpen

How are things looking now?

Gareth_L

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Re: Paused PS4 now it’s blocked

It’s finally worked , I held pin in for 2 mins and reset the PS4’s 

 

thank you 👏🏽👏🏽

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Re: Paused PS4 now it’s blocked

Thanks for updating us. TBF you know more than you think, youve looked at our advice and worked out the point of failure. Go you!

Glad its working you will maybe get 5 minutes to yourself now! Father of 5 this end, know EXACTLY what happens when the connection dies....bedlam....

 

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