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nad223
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Re: Packet loss whilst gaming on PS5 and Xbox Series X

@john_gs

replied to your pm.

thanks

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John_GS
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Message 82 of 84
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Re: Packet loss whilst gaming on PS5 and Xbox Series X

Hi @nad223

 

Thanks will reply now

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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nad223
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Message 83 of 84
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Re: Packet loss whilst gaming on PS5 and Xbox Series X

after 9 pages virgin media disconnect my services is the latest update i have for you... 😂

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nad223
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Re: Packet loss whilst gaming on PS5 and Xbox Series X

hi

 i will be taking this further like i said there are no other fibre provider in the area your service has been pathetic and the area field manager is totally unhelpful everytime i rang tech support they said there is a signalling issue which will take time to sort and now this outcome excellent service and i had few friends who wanted to join you guys i will make sure they don't join you guys for business or residential purposes and i will put it all over social media aswell you will get bad publicity. its better to have 2 seperate broadbands for the price of 1 from someone else. not happy at all. seeing as you are disconnecting me i would like a letter sending out to me because i need to reach out to other companies to show them evident proof as virgin media cannot do fibre at my property because their network is a total joke. also i will be making sure i get a full refund on the £62 i paid for a broken internet since the start of the issue by bringing in cisas as the afm clearly has an issue with me. so if somebody ddoses me virgin media offer me no protection or if someone hacks into my router they dont have the tools to resolve this in the 21st century mind.

thanks

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