been having packet loss issue for the last 3 or 4 days and noticed lower than normal upload speed as low as 2 mb. packet loss is small but definitely affecting gaming. I have 350 fibre broadband and V M super hub 3 if anyone could help?
Any packet loss at all kills gaming and streaming, and there shouldn't be any, but it looks as though that BQM cleared up at midnight - is the connection still causing problems?
If it is, usual drill, connect to the hub, don't log in, click on "check router status", then post here as text the contents of the three tabs Downstream, Upstream, Network log. Do a few speed tests on a device connected to the hub by a network cable, see what they show.
From all sets of stats I can't spot anything obviously wrong - all looks within spec, and whilst the network log isn't completely clean, it too is still not providing much evidence. However, the BQM shows ongoing low level packet loss, and whilst there's always the chance of the odd packet being lost on the complex technology involved, it shouldn't be grumbling along persistently* like your BQM shows.
All I can suggest is waiting for the forum staff to advise.
Sometimes these things appear to go away of their own accord after a day or two, sometimes field technicians can visit, pinpoint and fix this sort of thing, occasionally they (and VM) seem to be unable or unwilling to fix it. If it falls into the last category, then you may be looking at finding a new ISP, but before worrying about that, wait and see what the forum staff have to say.
* I'd like to point out that "grumbling along persistently" is a highly technical term, widely understood by networking experts. Probably.