Packet loss every night for over a week

[Elluke01]

I've been getting packet loss every night whenever I play anything online, getting frustrating now, any ideas on how to fix? 

[Daniel_Et]

Hi @Elluke01 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about the problem you've been having and that you feel this way 😔

I can see my colleagues have responded on different threads and clarified the situation. We hope this is fixed as soon as possible.

Regards,
Daniel