Virgin Media Community

[DmxDex]

Issues with first person shooters for the last few years to the point I stopped playing. I decided I wanted to play them again. But same old. I hit insta deaths

I did have a super hub 2 in modem mode for a few years. Switched to the superhub 3 and same issues.

Decided to investigate and low and behold it looks like a mess

Why wont it let me share links?

[DmxDex]

https://ibb.co/6njwYGH

BQM Graph

Min Traffic Rate

0

Primary Upstream Service Flow

SFID	20935
Max Traffic Rate	10500000
Max Traffic Burst	16320
Min Traffic Rate	0
Max Concatenated Burst	16320
Scheduling Type	BestEffort

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	60300005	3.875	5120	64 qam	1
2	39400078	3.7	5120	64 qam	4
3	46200000	3.75	5120	64 qam	3
4	53700000	3.875	5120	64 qam	2

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	0	0
2	ATDMA	0	0	0

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	675000000	-1.7	37	256 qam	30
2	459000000	0.7	37	256 qam	7
3	467000000	0.7	37	256 qam	8
4	475000000	0.4	37	256 qam	9
5	483000000	0.5	37	256 qam	10
6	491000000	0.7	37	256 qam	11
7	499000000	0.9	37	256 qam	12
8	507000000	0.5	37	256 qam	13
9	515000000	0.9	37	256 qam	14

Acquired Downstream Channel (Hz)	675000000	Locked
Ranged Upstream Channel (Hz)	60300005	Locked
Provisioning State	Online

[DmxDex]

Anyone?

[DmxDex]

Spoiler

https://www.thinkbroadband.com/broadband/monitoring/quality/share/58103961c3b081577b0e9e4ace5719deece46e28-06-03-2020

Few days running.

Latency looks terrible 

[Gareth_L]

Hello DmxDex

Sorry to hear this is happening 

Do you have the same set up with the Hub3.0 in modem mode?

Can you please try setting up a BQM and let us know the results 

Gareth_L

[DmxDex]

I just have the router. I have done a BQM. Links are above.

[DmxDex]

Here is the latest BQM

https://www.thinkbroadband.com/broadband/monitoring/quality/share/71146f357de9a2e663cd5ba52322f7c448d5ff71-07-03-2020

[legacy1 · Accepted solution]

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@DmxDex wrote:

Here is the latest BQM

https://www.thinkbroadband.com/broadband/monitoring/quality/share/71146f357de9a2e663cd5ba52322f7c448d5ff71-07-03-2020

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No packet loss I'm guess to the hub in router mode?

Spikes can be down to no QoS your end by a speed test or download or upload

[DmxDex]

I'm using just the superhub 3

[DmxDex]

The BQM you posted mine clearly looks nothing like that. It's a mess with high latency. I had enough of this [REMOVED] services. I really want to change. It's not good enough 

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]