So for the past 2 months or so i keep getting packet loss which is causing lag when im gaming.
so this started when construction work started in my flats so this might be affecting my connection? Even if this is causing my internet to lag virgin media should do something about it no? Im still paying full price.
I had an engineer booked in came in for like 5 mins and said theres an area fault would be fixed during the week but its still going on…
here are my power levels:
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 203000000 | 5.6 | 37 | 256 qam | 9 |
2 | 211000000 | 5.8 | 37 | 256 qam | 10 |
3 | 219000000 | 5.4 | 37 | 256 qam | 11 |
4 | 227000000 | 5.1 | 37 | 256 qam | 12 |
5 | 235000000 | 4.9 | 37 | 256 qam | 13 |
6 | 243000000 | 4.6 | 37 | 256 qam | 14 |
7 | 251000000 | 4.4 | 37 | 256 qam | 15 |
8 | 259000000 | 4.5 | 37 | 256 qam | 16 |
9 | 267000000 | 4.1 | 37 | 256 qam | 17 |
10 | 275000000 | 4 | 37 | 256 qam | 18 |
11 | 283000000 | 3.7 | 37 | 256 qam | 19 |
12 | 291000000 | 3.7 | 37 | 256 qam | 20 |
13 | 299000000 | 3.5 | 37 | 256 qam | 21 |
14 | 307000000 | 3.5 | 37 | 256 qam | 22 |
15 | 315000000 | 3.7 | 37 | 256 qam | 23 |
16 | 323000000 | 3.5 | 37 | 256 qam | 24 |
17 | 331000000 | 3.5 | 37 | 256 qam | 25 |
18 | 339000000 | 3.4 | 37 | 256 qam | 26 |
19 | 347000000 | 3.2 | 37 | 256 qam | 27 |
20 | 355000000 | 3.2 | 37 | 256 qam | 28 |
21 | 363000000 | 3.5 | 37 | 256 qam | 29 |
22 | 371000000 | 3.5 | 38 | 256 qam | 30 |
23 | 379000000 | 3.4 | 37 | 256 qam | 31 |
24 | 387000000 | 2.9 | 37 | 256 qam | 32 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 37.6 | 23 | 0 |
2 | Locked | 37.6 | 16 | 0 |
3 | Locked | 37.6 | 8 | 0 |
4 | Locked | 37.6 | 5 | 0 |
5 | Locked | 37.6 | 25 | 0 |
6 | Locked | 37.6 | 27 | 0 |
7 | Locked | 37.3 | 19 | 0 |
8 | Locked | 37.3 | 17 | 0 |
9 | Locked | 37.6 | 21 | 0 |
10 | Locked | 37.3 | 43 | 0 |
11 | Locked | 37.3 | 24 | 0 |
12 | Locked | 37.6 | 14 | 0 |
13 | Locked | 37.3 | 31 | 0 |
14 | Locked | 37.3 | 15 | 0 |
15 | Locked | 37.6 | 34 | 0 |
16 | Locked | 37.3 | 9 | 0 |
17 | Locked | 37.6 | 23 | 0 |
18 | Locked | 37.6 | 30 | 0 |
19 | Locked | 37.3 | 26 | 0 |
20 | Locked | 37.6 | 26 | 0 |
21 | Locked | 37.6 | 24 | 0 |
22 | Locked | 38.6 | 33 | 0 |
23 | Locked | 37.3 | 10 | 0 |
24 | Locked | 37.6 | 16 | 0 |
pstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 25799887 | 40.3 | 5120 | 16 qam | 6 |
2 | 39400000 | 41 | 5120 | 64 qam | 4 |
3 | 46200000 | 41.5 | 5120 | 64 qam | 3 |
4 | 32599892 | 41 | 5120 | 64 qam | 5 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 1 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |