Virgin Media Community

[Omoroi]

PS5 only will not connect to the internet.

Fibre to the cab

Two computers vai ethernet cable - AOK

Phone/Tablet via wi-fi- AOK

PS5 shows Wired LAN 1 is connected but no Internet connection available.

Just switched from BT where had no problems.

Any advice?

[Omoroi]

I am getting an IP address on the PS5.

[carl_pearce]

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@Omoroi wrote:
I am getting an IP address on the PS5.

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Is it a valid IP address, as in 192.168.0.x?

[Omoroi · Accepted solution]

Apologies to all - still not clear why it did not work but

I simply started again adding a new internet connection and it all works fine

my guess would be that the changeover between the two providers required a reset of some kind and I was too impatient to consider that

Thanks for the quick reply though bodes well