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Kyle_Eire
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PS4 error code NW-31201-7 intermittently

For the last month or so my Playstation 4 intermittently gives me the NW-31201-7 error code. This code alludes to cannot connect to the playstation network even though the network is most definitely up and running.

This happens on both a Belkin power lined ethernet connection and the Playstation in-built WiFi connection.

Once I test the connection it will get as far as internet connection test and fail or sometimes get to playstation network sign-in and fail. 

As soon as I connect to the 4G hotspot on my Huawei phone it connects with no issues.

I have tried different DNS settings (8.8.8.4/8.8.4.4) and this can sometimes help but it seems like a red herring.

 

 

 

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RedGooner
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Re: PS4 error code NW-31201-7 intermittently

I am guessing you have a SH3. Do a search for PUMA 6 Test, post the results back here.

--
Red (VM SH2 AC Beta tester)
Running on 1Gbps VM service with SH4 in Modem Mode, with a ASUS RT-AC5300 router. With this setup I get Fantastic WIRED and WIRELESS Signals in my home. I dont work for VM. But I work in IT, and I know my tech.
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SonarUK
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Re: PS4 error code NW-31201-7 intermittently

Read this thread for the hub

https://community.virginmedia.com/t5/Gaming-Support/FIX-FOR-PS4-LAG-SPIKES-WORKING-FOR-MANY/td-p/379...

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If you cant connect by cable I recommend a third party router for that Wifi coverage boost - this will also help if you have many devices.

How do I put the Hub into modem mode?
https://www.virginmedia.com/help/virgin-media-hub-modem-mode

ASUS RT-AC86U (£150) (old version)
https://www.amazon.co.uk/ASUS-RT-AC86U-AiProtection-Accelerator-Aggregation/dp/B075WFL15D

ASUS RT-AX86U (£230) (new version)
https://www.amazon.co.uk/dp/B08CBCR6BB

https://twitter.com/SeriousFamily

Vivid 350 | Hub 3 modem mode | Asus RT-AC86U (Stock-Firmware)
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