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toppere43
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PS4 Lag ruining gaming

Hi all, Im having an absolute mare trying to play COD Warzone Modern Warfare on the PS4. i don't know whether its the COD servers or my connection. this has been going on for a few months now and its just impossible to play a full game without it jumping all over the place. VM guy tried to help but nothing he's tried has made any difference. can anybody tell from my status if my lines ok.  the console is wired to the router and within a meter of it. would it help going into modem mode and getting another router which is better for gaming? TIA

 

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)
298750000
Locked
Ranged Upstream Channel (Hz)
39399983
Locked
Provisioning State
Online
 
 
 
 

  Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1298750000-6.738256 qam21
2138750000-4.238256 qam1
3146750000-438256 qam2
4154750000-4.238256 qam3
5162750000-4.538256 qam4
6170750000-4.738256 qam5
7178750000-538256 qam6
8186750000-538256 qam7
9194750000-5.238256 qam8
10202750000-5.537256 qam9
11210750000-5.537256 qam10
12218750000-5.734256 qam11
13226750000-5.936256 qam12
14234750000-6.237256 qam13
15242750000-6.538256 qam14
16250750000-6.737256 qam15
17258750000-6.738256 qam16
18266750000-737256 qam17
19274750000-738256 qam18
20282750000-738256 qam19
21290750000-738256 qam20
22306750000-6.538256 qam22
23314750000-738256 qam23
24322750000-6.738256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.621926
2Locked38.6190
3Locked38.6500
4Locked38.6390
5Locked38.6270
6Locked38.6230
7Locked38.9210
8Locked38.6270
9Locked38.9110
10Locked37.6170
11Locked37.6270
12Locked34.433090
13Locked36.6710
14Locked37.6260
15Locked38.6149770
16Locked37.682422900
17Locked38.620688290
18Locked37.69965510
19Locked38.625060
20Locked38.6620
21Locked38.6750
22Locked38.6580
23Locked38.6370
24Locked38.6110 Upstream bonded channelsChannel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1393999835.1512064 qam4
2325999545.05512064 qam5
3462000075.1512064 qam3
4536999595.1512064 qam2


Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

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toppere43
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Re: PS4 Lag ruining gaming

Network Log

Time Priority Description

12/09/2020 15:20:11criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/09/2020 20:37:31noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/09/2020 20:37:22Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
09/09/2020 12:28:16noticeDHCP Renew - lease parameters tftp file-cmreg-vmdg505-rtsxl20016u-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
09/09/2020 12:28:16ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/09/2020 06:21:3ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/09/2020 20:28:35criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/09/2020 10:27:4noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/09/2020 15:52:11ErrorService Change Response rejected - Invalid transaction ID;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/09/2020 14:19:12noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/09/2020 21:40:23criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/09/2020 17:11:42noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/09/2020 16:20:33criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/09/2020 15:29:37noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/09/2020 15:29:26Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/09/2020 15:03:33Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/09/2020 15:03:22Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/09/2020 15:03:16criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/09/2020 15:03:16Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
03/09/2020 15:03:16criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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carl_pearce
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Helpful Answer

Re: PS4 Lag ruining gaming

Downstream power levels too low.

Upstream power levels too high.

You have a bad line.

toppere43
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Re: PS4 Lag ruining gaming

thanks for the advice. I guess its back to VM, so much M200 package

 

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John_GS
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Re: PS4 Lag ruining gaming

Hi toppere43

 

Thanks for posting. My apologies for the broadband issues. There are a few of your downstream levels too low which does need an engineer. I'll PM you now to sort.

 

Kind regards,

John_GS
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John_GS
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Re: PS4 Lag ruining gaming

Hi toppere43,

 

Thanks for joining me on PM. Just to update the thread, the engineer visit has been booked in. Let us know how the visit goes.

 

Kind regards,

John_GS
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Sam544
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Re: PS4 Lag ruining gaming

Hi did this ever get resolved and if so how please? I’m having same issue

 

thanks

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toppere43
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Re: PS4 Lag ruining gaming

No I still have to reset the internet connection after two games to get anything reasonable. I have now put the Superhub 3 into modem mode and added a Netgear Nighthawk router. Early days yet but there’s definitely overutilization in the area.
VM are in no particular rush to do anything about it. I’ve been checking out the BT packages and will change if things don’t improve. 

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