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Online games are unplayable

I pay for the best Virgin Media broadand package, 500Mbs. However, the latency is so bad it makes playing online games impossible. 

https://www.thinkbroadband.com/broadband/monitoring/quality/share/57445733f006c1ddca0d0442954aa8fd7e... 

57445733f006c1ddca0d0442954aa8fd7ef4b16d-17-04-2020.png

I understand there will be increased load at the moment but it's not affecting my friends who are using different internet providers. If this cannot be resolved I am planning on switching to different broadband provider.

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Re: Online games are unplayable

Duplicate Post

 

 

https://community.virginmedia.com/t5/Gaming-Support/Online-gaming-is-impossible/m-p/4220762#M56763

 

Continue it there


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