I pay for the best Virgin Media broadand package, 500Mbs. However, the latency is so bad it makes playing online games impossible.
https://www.thinkbroadband.com/broadband/monitoring/quality/share/57445733f006c1ddca0d0442954aa8fd7e...

I understand there will be increased load at the moment but it's not affecting my friends who are using different internet providers. If this cannot be resolved I am planning on switching to different broadband provider.