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Bert054
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Nintendo Switch cannot resolve DNS

When trying to connect my switch to my network it connects to the router but then fails to connect to the internet. “Could not perform DNS name resolutions” error code 2110-3127.

i have deleted the connection and tried to reconnect, rebooted the device and the router. Moved the switch next to the router etc. All

other devices work fine. 
Has anyone else seen this? I can’t tell if it’s virgin or the switch. 

 

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Static
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Helpful Answer

Re: Nintendo Switch cannot resolve DNS

You may need to manually change the network settings within the Switch.

Change the DNS server. You could use Google’s free public DNS 8.8.8.8 & 8.8.4.4

There seems to be some sort of compatibility issue between the hub and Switch. Whichever is at fault, this would be the quickest workaround. 

The following guide may be of help: https://www.nintendo.co.uk/Support/Nintendo-Switch/How-to-Manually-Enter-DNS-Settings-1496747.html 

lauracbaa
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Re: Nintendo Switch cannot resolve DNS

I've done this setup and the DNS change and it didnt work - factory reset my switch too and it didn't help.

 

It worked back in January and I've moved house there in Feb and finally have time to sit down and play it and now I can't get connected and lost all my game data 😞 any more suggestions? Connected the Switch to my mobile phone fine so it is definitely a Virgin issue

lauracbaa
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Re: Nintendo Switch cannot resolve DNS

I figured it out.

 

 You need to sign into the Hub 3.0 control panel on your browser and go to Advanced Settings > Wireless > MAC Filtering and the MAC address for the switch will likely be listed there. Remove it from the list and reconnect on the switch again. Should be g2g.             

11fenix
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Re: Nintendo Switch cannot resolve DNS

Wow this actually works thank you so much. My son will be happy after about 8 months of trying. Thank you again 

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KEF
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Re: Nintendo Switch cannot resolve DNS

hi, I’ve tried all the suggestions that I’ve found on here, I’ve factory reset the switch, logged into my hub to check any restrictions but nothing has worked, I’m still getting the error message “could not connect to the internet, could not perform DNS name resolution” 

Has anyone got any other suggestions please?!

This is driving me mad!!

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thefarawaykids
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Re: Nintendo Switch cannot resolve DNS

I've tried doing this but my switch MAC isn't even on there anyway so i can't remove it. Any advice on this?

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Nathughes
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Re: Nintendo Switch cannot resolve DNS

Was there a resolution to this issue

i have exactly the same issue tried everything and nothing seems to work

so frustrating

Did you find a solution?

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jomeyler
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Re: Nintendo Switch cannot resolve DNS

How do I get onto the Hub Control Panel?

Thanks

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