Network Lag while gaming

[gridpipethin]

Hi All. Over the last few days I've been getting continuous "network lag" warnings while online gaming (ethernet connection). Looking at some of the gaming forums this seems to be a wider issue with the common denominator that they all have Virgin Broadband.  Have tried the usual reboots, resets, factory reset, etc. Any way of checking where the problem lies?

[Adduxi]

Setup a BQM to monitor your connection.  www.thinkbroadband.com/ping

Once it’s up and running post a link to the shared live graph. We can then comment. 

[kieranarstall]

I have same issue: 

<a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/e95125608009155cc3c931a90cf4b6eca0e3e730-11-11-2023">My Broadband Ping</a>

[url=https://www.thinkbroadband.com/broadband/monitoring/quality/share/1bc5a9b17fd6fcff1101985e11c60fbd06bbbcb0]My Broadband Ping[/url]

<a title="Broadband Ping" href="https://www.thinkbroadband.com/broadband/monitoring/quality/share/1bc5a9b17fd6fcff1101985e11c60fbd06bbbcb0"><img alt="My Broadband Ping - Test" src="https://www.thinkbroadband.com/broadband/monitoring/quality/share/1bc5a9b17fd6fcff1101985e11c60fbd06bbbcb0.png" /></a>

[ThisIsTom]

Received a DM from the ModTeam saying the issues should be resolved. I've been able to test PUBG and some other services and it seems to have resolved the poor experiences I was seeing. Might be worth checking to confirm you're all able to access it now.

Thanks also goes out to CoolNerdDude  for helping raise the issue at Microsoft.