Showing results for 
Search instead for 
Did you mean: 

Network Lag while gaming

Joining in

Hi All. Over the last few days I've been getting continuous "network lag" warnings while online gaming (ethernet connection). Looking at some of the gaming forums this seems to be a wider issue with the common denominator that they all have Virgin Broadband.  Have tried the usual reboots, resets, factory reset, etc. Any way of checking where the problem lies?



Very Insightful Person
Very Insightful Person

Setup a BQM to monitor your connection.

Once it’s up and running post a link to the shared live graph. We can then comment. 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

On our wavelength

I have same issue: 

<a title="Broadband Ping" href="">My Broadband Ping</a>
[url=]My Broadband Ping[/url]
<a title="Broadband Ping" href=""><img alt="My Broadband Ping - Test" src="" /></a>


On our wavelength

Received a DM from the ModTeam saying the issues should be resolved. I've been able to test PUBG and some other services and it seems to have resolved the poor experiences I was seeing. Might be worth checking to confirm you're all able to access it now.

Thanks also goes out to CoolNerdDude  for helping raise the issue at Microsoft.