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NAT unavaiable

My son cant get on any online or multiplayer games as its saying NAT unavailable when it should say NAT open. Ive tried lots of things with no joy. Can anybody help us please. Im a women so dont have much knowledge about consoles. Thanks

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Re: NAT unavaiable

Is it wired or wireless? If it's wired I'd be checking the cables. 

Then I'd reboot the router and if that doesn't work, a 60 second push of the pinhole reset button. 

You didn't try to pause the connection by any chance ? 

 

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Re: NAT unavaiable

Its wireless. It was working the other day and now its saying NAT unavailable when it should say open. Ive tried a few things bit now im stuck

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Re: NAT unavaiable

I am guessing either PC or XBOX?

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Re: NAT unavaiable

OK what have you tried? 

Have you tried what I suggested above? 

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