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Major packet loss and a miserable experience

Since yesterday I'm getting tons of packet loss. See below:

Screenshot_20201020-093005_Chrome.jpg

The big red blip is a modem restart, which as you can see, did nothing.

I only started the monitor late last night so don't have any previous data but it was fine to use. It is noticeably poor today. I still get 100mbit thruput on a test but the packet loss is causing crappy gaming and terrible streaming.

Any help would be appreciated

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Re: Major packet loss and a miserable experience

Seems suddenly okay now, didn't do anything, I guess someone spotted a fault and fixed it 👌

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Re: Major packet loss and a miserable experience

Thanks for the post Breadbox1.

 

How have things been since the recent fix? 

 

Let us know, Emily.

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Re: Major packet loss and a miserable experience

Honestly not spectacular. Quite a lot of loss but not for quite such an extended period, usually for a couple of hours late night. My modem has never really been happy and I still get a few nights where it gets stuck in a reboot loop. 

I had an engineer out a while back who didn't actually do anything but made a few phonecalls which I don't know, maybe did something? I forget what the explanation was exactly, it was months ago.

This is the tail end of the last fault, Tuesday 20th:

88e38013cf9e2b52270bca54b917e750c8d481db-20-10-2020.png

Friday 23rd

88e38013cf9e2b52270bca54b917e750c8d481db-23-10-2020.png

Saturday 24th

88e38013cf9e2b52270bca54b917e750c8d481db-24-10-2020.png

Sunday 25th

88e38013cf9e2b52270bca54b917e750c8d481db-25-10-2020.png

Monday

88e38013cf9e2b52270bca54b917e750c8d481db-26-10-2020.png

Today

88e38013cf9e2b52270bca54b917e750c8d481db-27-10-2020.png

So yeah, not great. Most of the interruptions are late evening/overnight but it seems to hit hard of a weekend evening when I'm trying to use it.

Thanks. Apologies for any weirdness, I'm trying to post from my phone.

 

 

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