Since 16th of October, I'm getting constant packet loss
this from Monday:
service status website says:
There are no known broadband issues in M23 1LT.
after checking hub I'm getting this message:
There’s a broadband issue in your area and our technicians are on the case to fix things. Check back here at any time for updates.
And it has been like this for around a week. I check status every day and it's always the same message.
UP speeds are around 1/3 or even lower:
Thanks for posting and welcome back to the community. My apologies about the low upload speed. I have done a system check and you are affected by an SNR issue (signal to noise ratio). F010196363 - this is the fault number. The estimated fix date is the 2nd November. Please monitor the connection after this time and report back any issues.
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