cancel
Showing results for 
Search instead for 
Did you mean: 

Low Ethernet and Wifi Speed (1Gb Fibre)

raffcio76
Joining in

Hello, I have 1Gb Fibre Internet and I use cloud gaming platform to play games. Internet speed is low on ethernet cable ( 70-200Mbps) and the same problem I've got with Wifi. Are there any problems in N17 area?

4 REPLIES 4

Tudor
Very Insightful Person
Very Insightful Person

Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. You could also try the web page status, but this is not recommended as it only covers issues that affect a very large number of customers.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2

Client62
Legend

Speed test the service to a Router mode Hub(3/4/5) + your device with the link below.
https://www.samknows.com/realspeed/

Once the test begins click on: Run full test to see all the stats.

The speed at the Hub should reflect your subscription.

raffcio76
Joining in

Ivirginmedia.png

Hi raffcio76,

Thank you for reaching out to us in our community and welcome, sorry to hear you are facing issues with your connection speed while gaming both WiFi and cabled, I was unable to locate you on our system with the details we have for you, so I can help I will send you an invite into a private chat, look out for the white envelope to accept.

Regards

Paul.