I recently moved to a 1Gig package. Prior to this, I had enquired regarding my connection and a forum mod kindly offered her assistance but, as the connection was new I had suggested the problem may have been solved as the hub4 was new and I thought the old hub2 was the source of my problems.
Unfortunately, my problems persist.
My speeds are fine, I have no problem there. My dilemma is with small amounts of packet loss, small but very frequent and noticeable if playing online games.
Personally, I play for fun (I'm a bit of an older gamer) but I do find it noticeable and annoying at times. It's my two teenage kids that really notice it more so.
I have provided some BQM and hub/modem info. Hub is in modem mode to a brand new ASUS AX86U, all gaming PCs are networked via Cat5e.