Hi ConnorM1991,
Thanks for your post and a big welcome to the forums. It's great having you on board with us in the Community.
I'm sorry to hear you're having an issue with disconnections on your Xbox.
Taking a look at the Hub, the downstream power levels are too high. We won't be able to fix this remotely so I would like to arrange for an engineer to come to take a look at this for you. I just need to confirm the address to ensure we are booking the visit on the correct account.
I have sent you a private message regarding this. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.
Thanks,