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Latency spikes

I have never had a problem with my internet service up until a few days ago i started to notice huge spikes in latency every 10 seconds or so whilst playing online games.  Call of Duty and CSGO have become unplayable for me with the spikes sometimes reaching 500+ms

Heres the results from puma6 test

38ms : x
62ms : xxxxxxxx
63ms : xxxxxxx
64ms : xxxxxxxxxxxx
65ms : xxxxxxxxx
66ms : xxxxxxxxx
67ms : xxxxxxxxxxxx
68ms : xxxxxxxxxxxxx
69ms : xxxxxxxxx
70ms : xxxxxxxxx
71ms : xxxxxxxxxxxxxxx
72ms : xxxxx
73ms : xxxxxxxxxxxxx
74ms : xxxxx
75ms : xxxxx
76ms : xxxxxxx
77ms : xxx
78ms : xx
79ms : xxxxx
80ms : xxx
82ms : xxx
85ms : x
86ms : xx
89ms : x
91ms : x
92ms : x
100 - 149ms :x
150 - 199ms :xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
250 - 299ms :x

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Re: Latency spikes

Hi just a few things we need to know to get a better picture why you are experiencing latency spikes. 

 

Firsty are connected via wifi or a hard wired connection? Hard wired is always best. 


Here to help! I'm a technician helping out whilst working from home. Find out more


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Re: Latency spikes

Most of us are here because of network congestion issues.
This is what VM is doing about it: https://i.imgur.com/5yz4ddF.jpg

Virgin Media, after all, is a small startup company that only generates £5.1B revenue/year.
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Re: Latency spikes

Hi, yes the computer is hard wired.  I have tried the hub in modem mode also but the problem is still there.

 

As i said i have never had a problem until now so i'm guessing its down to the current situation with covid19.  IMO the UBR's need updating to allow for more traffic as the symptoms are that of a over utilised UBR.  (my neighbour has the same happening to him).

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Re: Latency spikes

It's even worse today.. just pinged bbc.co.uk with a count of 20

Pinging bbc.map.fastly.net [199.232.56.81] with 32 bytes of data:
Reply from 199.232.56.81: bytes=32 time=101ms TTL=57
Reply from 199.232.56.81: bytes=32 time=63ms TTL=57
Reply from 199.232.56.81: bytes=32 time=368ms TTL=57
Reply from 199.232.56.81: bytes=32 time=130ms TTL=57
Reply from 199.232.56.81: bytes=32 time=309ms TTL=57
Reply from 199.232.56.81: bytes=32 time=37ms TTL=57
Reply from 199.232.56.81: bytes=32 time=87ms TTL=57
Reply from 199.232.56.81: bytes=32 time=165ms TTL=57
Reply from 199.232.56.81: bytes=32 time=54ms TTL=57
Reply from 199.232.56.81: bytes=32 time=29ms TTL=57
Reply from 199.232.56.81: bytes=32 time=111ms TTL=57
Reply from 199.232.56.81: bytes=32 time=90ms TTL=57
Reply from 199.232.56.81: bytes=32 time=31ms TTL=57
Reply from 199.232.56.81: bytes=32 time=155ms TTL=57
Reply from 199.232.56.81: bytes=32 time=156ms TTL=57
Reply from 199.232.56.81: bytes=32 time=192ms TTL=57
Reply from 199.232.56.81: bytes=32 time=21ms TTL=57
Reply from 199.232.56.81: bytes=32 time=236ms TTL=57
Reply from 199.232.56.81: bytes=32 time=235ms TTL=57
Reply from 199.232.56.81: bytes=32 time=40ms TTL=57

Ping statistics for 199.232.56.81:
Packets: Sent = 20, Received = 20, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 21ms, Maximum = 368ms, Average = 130ms

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