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dmarr4
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Latency spikes on games such as Call of Duty

For the past week or so, when playing Call of Duty Modern Warfare, I get consistent latency spikes every few seconds. It's most noticeable when you run and it causes rubber-banding issues (where you seen to jump forward). My latency in the game shows I'm going from around 40ms to spiking to 200ms or even up to the mid/high 300s.

I have a video showing the latency which I'm happy to share via PM?

I have the 1GBps package.

Troubleshooting:
- Reset Hub
- Setup Xbox in DMZ on the Hub so all ports are opened
- Used the networking troubleshooter on the Hub settings
- Ran the Broadband Quality Monitor - https://www.thinkbroadband.com/broadband/monitoring/quality/share/204e16d3587ae55dfa50a15c2b84e05da3...

Router Info:

ItemStatusComments
Cable Modem Status
Online
DOCSIS 3.1
Primary downstream channel
Locked
SC-QAM
Channel OverviewDownstreamUpstream
DOCSIS 3.0 channels
31
4
DOCSIS 3.1 channels
1
0
   


3.0 Downstream:

ChannelFrequency (Hz)Power (dBmV)SNR (dB)ModulationChannel ID
25331000000-2.20000138.983261QAM25625
1139000000-0.538.983261QAM2561
2147000000-0.538.983261QAM2562
3155000000-0.540.366287QAM2563
4163000000-0.79999938.983261QAM2564
5171000000-0.70000138.605377QAM2565
6179000000-0.90000238.983261QAM2566
7187000000-138.983261QAM2567
8195000000-0.90000238.983261QAM2568
9203000000-0.90000238.983261QAM2569
10211000000-0.90000238.983261QAM25610
11219000000-0.79999940.946209QAM25611
12227000000-0.79999938.983261QAM25612
13235000000-0.90000238.983261QAM25613
14243000000-0.79999940.366287QAM25614
15251000000-0.79999938.983261QAM25615
16259000000-0.59999838.983261QAM25616
17267000000-0.59999838.983261QAM25617
18275000000-138.983261QAM25618
19283000000-1.59999840.366287QAM25619
20291000000-1.70000138.983261QAM25620
21299000000-1.40000240.946209QAM25621
22307000000-1.40000240.366287QAM25622
23315000000-1.59999838.605377QAM25623
24323000000-238.983261QAM25624
26371000000-238.983261QAM25626
27379000000-2.09999838.983261QAM25627
28387000000-2.20000138.983261QAM25628
29395000000-2.29999938.983261QAM25629
30403000000-2.09999838.605377QAM25630
31411000000-240.366287QAM25631
      
ChannelLock StatusRxMER (dB)Pre RS ErrorsPost RS Errors 
25Locked000 
1Locked62522576400 
2Locked62911689500 
3Locked63303152600 
4Locked63293420500 
5Locked11823518000 
6Locked63144873300 
7Locked62817500400 
8Locked33233167500 
9Locked33488868700 
10Locked33471426700 
11Locked32713211400 
12Locked32993401600 
13Locked32843432500 
14Locked32488354100 
15Locked31873037900 
16Locked33441539300 
17Locked33029346200 
18Locked33886175200 
19Locked33448524900 
20Locked223418475600 
21Locked33867777300 
22Locked33901252500 
23Locked33694002000 
24Locked42344432200 
26Locked42512419400 
27Locked42577133700 
28Locked42295690000 
29Locked41879386500 
30Locked41575874000 
31Locked234062366600 


3.1 Downstream:

33804K1560QAM4096424
      
33Locked -1.7646718380


3.0 Upstream:

ChannelFrequency (Hz)Power (dBmV)Symbol Rate (ksps)ModulationChannel ID
13260000036.77065120 KSym/sec64QAM5
25370000036.77065120 KSym/sec64QAM2
34620000036.52065120 KSym/sec64QAM3
43940000036.77065120 KSym/sec64QAM4
      
ChannelChannel TypeT1 TimeoutsT2 TimeoutsT3 TimeoutsT4 Timeouts
1US_TYPE_STDMA0010
2US_TYPE_STDMA0010
3US_TYPE_STDMA0010
4US_TYPE_STDMA0010

 

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Anonymous
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Message 2 of 6
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Re: Latency spikes on games such as Call of Duty

The BQM says it all really. The worst one I've seen.

dmarr4
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Re: Latency spikes on games such as Call of Duty

Thanks, it's unplayable with it. No idea why it's happening.

Any mod able to assist?
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Hollie_B
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Re: Latency spikes on games such as Call of Duty

Hi there @dmarr4 

 

Thanks for your post. Apologies for the delays in response, we have been very busy and doing all we can to get to each community post ASAP. 

 

How has the connection been since? Are the only issues when gaming? 

 

Thanks, 

 

 

Hollie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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dmarr4
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Re: Latency spikes on games such as Call of Duty

No worries! Engineer came out and resolved it so seems good now!

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Hollie_B
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Re: Latency spikes on games such as Call of Duty

Ahh brilliant, glad to hear that @dmarr4 

 

Please pop back if you have any further issues and we'll do our best to help 🙂 

 

Thanks, 

 

 

Hollie - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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