'scuse me if I've been asleep, but I went and took one of my infrequent looks at my BQM at thinkbroadband.com, and I was staggered to see that it was clean!!!
No spikes, and the sort of steady jitter-free low latency that I'd normally associate with a very good VDSL Openreach connection. And I went back and looked at the day before, and the day before, and they were the same. All the way back to 24 July, when something changed and not only did the jitter and spiking all but disapepar, but there was a useful step change in
So, maybe firmware, maybe something on the network, or maybe something changed over at Thinkbroadband (or VM routing to their servers) and my BQM merely looks better.
1) Is the change real (seems to be)?
2) Out of curiosity, anybody know what they've done?
3) Do I need to eat humble pie having recently posted a comment that low latency DOCSIS wasn't arriving for many years to come?
Looks like it's at the VM end. What (Super) Hub are you using?
April 21st was the date that the TBB graph changed for me, with the blue average line becoming a saw-tooth line (after several hours downtime when I presume something changed at their end). Nothing has changed more recently, apart from increased RS Errors and decreased RxMER, which of course VM can't explain 😉
SH 2ac, 200Mb BB; V6 TiVo, Full House TV; M Phone just to call VM
darkman: "Looks like it's at the VM end. What (Super) Hub are you using?"
The Hub 3, 200 Mbps, VM area 04 (Redditch, Worcs). So far the improvement is persistent and looks permanent. Here's the last 24 hours. Smoother than a very smooth thing, and that's with a load of streaming, and a bit of gaming at various times. This is looking like a 21st century connection.
I hope this is some network architecture improvement that everybody will be seeing in due course - although whether the SH2 will fully benefit I don't know - it has always had some of the Puma flaws, albeit not as bad as the Hub 3, but as far as I know the SH2 never got an equivalent firmware fix to that the Hub 3 did.
If I were VM, I'd be trumpeting this sort of improvement all over the show, because it is fantastic for gaming. For years we've had speeds far, far above those needed for gaming, the issue has always been latency, and (fingers crossed) some genius at Virgin Media has sorted that good and proper (toes crossed, and anything else lending itself to be being crossed). And as somebody always happy to point out VM's shortcomings, I'll publicly thank and congratulate the nameless heroes responsible for doing this.
Remarkable how things change. Two years ago I'd have happily flushed my Hub 3 down the toilet, and now (mediocre wifi and dodgy UI aside) they'd have to pry it out of my fingers by the use of force. I wonder whether the gigabit connections with the new hub are going to perform this well, or whether there's more than a financial cost to giga-bragging rights?
Microsoft Windows [Version 10.0.17134.885] (c) 2018 Microsoft Corporation. All rights reserved.
Tracing route to pingbox1.thinkbroadband.com [22.214.171.124] over a maximum of 30 hops:
1 2 ms 1 ms 1 ms XXX.XXX.XX.XX 2 12 ms 10 ms 8 ms 10.104.60.1 3 10 ms 8 ms 9 ms wolv-core-2b-xe-230-0.network.virginmedia.net [126.96.36.199] 4 * * * Request timed out. 5 * * * Request timed out. 6 23 ms 15 ms 15 ms eislou2-ic-2-ae0-0.network.virginmedia.net [188.8.131.52] 7 14 ms 16 ms 18 ms linx-gw2.thdo.ncuk.net [184.108.40.206] 8 16 ms 19 ms 17 ms po4-31.core-rs2.thdo.ncuk.net [220.127.116.11] 9 23 ms 13 ms 32 ms pingbox1.thinkbroadband.com [18.104.22.168]
Or, more optimistically, hoping the trial goes well and everybody gets this level of service. From my point of view I've seen zero issues or problems, just a persistent improvement in latency and reduced jitter. I had thought that I'd upped my gaming performance lately - evidently that has more to do with VM's improvements than me.