Virgin Media Community

[Wills7]

Hi,

My internet download speeds seem ok but I'm getting lots of lag whilst gaming. Admittedly this is more prominent in the evening and on Saturday nights.

I just have the standard HUB 3 connected to my Xbox Series X via Ethernet cable.

Can you see any issues with my Downstream levels? They were slightly higher than this earlier +10

Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	331000000	9.8	40	256 qam	25
2	235000000	9.1	40	256 qam	13
3	243000000	8.9	40	256 qam	14
4	251000000	9.1	40	256 qam	15
5	259000000	9	40	256 qam	16
6	267000000	8.6	40	256 qam	17
7	275000000	9	40	256 qam	18
8	283000000	8.8	40	256 qam	19
9	291000000	8.9	40	256 qam	20
10	299000000	9.4	40	256 qam	21
11	307000000	9.4	40	256 qam	22
12	315000000	9.8	40	256 qam	23
13	323000000	10.3	40	256 qam	24
14	339000000	10	40	256 qam	26
15	347000000	10	40	256 qam	27
16	355000000	9.3	40	256 qam	28
17	363000000	9.6	40	256 qam	29
18	371000000	9.5	40	256 qam	30
19	379000000	8.8	38	256 qam	31
20	387000000	9	40	256 qam	32
21	395000000	8.8	40	256 qam	33
22	403000000	8.1	40	256 qam	34
23	411000000	8.8	40	256 qam	35
24	419000000	8.4	40	256 qam	36

Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	40.3	74	0
2	Locked	40.3	33	0
3	Locked	40.9	32	0
4	Locked	40.9	36	0
5	Locked	40.3	43	0
6	Locked	40.3	58	0
7	Locked	40.3	60	0
8	Locked	40.3	71	0
9	Locked	40.3	65	0
10	Locked	40.9	72	0
11	Locked	40.3	76	0
12	Locked	40.3	89	0
13	Locked	40.3	94	0
14	Locked	40.3	98	0
15	Locked	40.3	135	0
16	Locked	40.9	176	0
17	Locked	40.3	189	0
18	Locked	40.3	210	0
19	Locked	38.6	256	0
20	Locked	40.3	262	0
21	Locked	40.3	372	0
22	Locked	40.3	438	0
23	Locked	40.3	495	0
24	Locked	40.3	533	0

[Wills7]

Refresh data



Upstream bonded channels


Channel

Frequency (Hz)

Power (dBmV)

Symbol Rate (ksps)

Modulation

Channel ID


1 46200002 41 5120 64 qam 3
2 39399993 39.5 5120 64 qam 4
3 53699996 41 5120 64 qam 2
4 60300000 41 5120 64 qam 1



Upstream bonded channels


Channel

Channel Type

T1 Timeouts

T2 Timeouts

T3 Timeouts

T4 Timeouts


1 ATDMA 0 0 0 0
2 ATDMA 0 0 0 0
3 ATDMA 0 0 0 0
4 ATDMA 0 0 0 0

[Wills7]

Network Log


Time

Priority

Description


09/02/2021 08:19:58 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/02/2021 19:37:26 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/02/2021 15:02:44 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/02/2021 15:02:44 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/02/2021 06:47:20 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/02/2021 11:32:0 notice LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/02/2021 11:15:32 Warning! LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/01/2021 20:41:33 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/01/2021 18:36:33 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
31/01/2021 18:36:32 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/01/2021 02:28:25 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/01/2021 21:37:44 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/01/2021 21:37:44 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
25/01/2021 07:18:9 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/01/2021 15:45:29 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
24/01/2021 15:45:29 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/01/2021 15:52:31 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/01/2021 14:29:59 notice DHCP Renew - lease parameters tftp file-cmreg-vmdg505-bbt057-b.cm modified;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
20/01/2021 14:29:59 Error DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/01/2021 01:23:55 critical No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;