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Hende
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Large packet loss

Hiya,

Been using virgin for about 8 years now and have barely had problems.

This last week however, has been terrible. Been getting packet loss all the time.

(I mostly use wired connections)

Here is some of the data from the router:

Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
13230000001.937256 qam24
21390000002.736256 qam1
31470000002.734256 qam2
41550000002.935256 qam3
51630000002.535256 qam4
61710000002.735256 qam5
7179000000336256 qam6
8187000000336256 qam7
91950000002.737256 qam8
10203000000236256 qam9
112110000001.537256 qam10
122190000002.237256 qam11
132270000002.537256 qam12
142350000002.937256 qam13
152430000002.737256 qam14
162510000002.537256 qam15
17259000000237256 qam16
182670000001.737256 qam17
192750000001.737256 qam18
202830000002.237256 qam19
212910000002.437256 qam20
222990000002.537256 qam21
233070000002.237256 qam22
243150000002.237256 qam23


Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1Locked37.332600569496
2Locked36.3587250668306776189
3Locked34.41755247418415370720
4Locked35.52064772213434656001
5Locked35778819260438811870
6Locked35.7800319695226686611
7Locked36.6102336702029611566
8Locked36.876979988538057687
9Locked37.367827803510927019
10Locked36.66162460971573995
11Locked37.338528996710268125
12Locked37.3119403919578757
13Locked37.353602089670999
14Locked37.631751964558893
15Locked37.31422845451763
16Locked37.6966948386911
17Locked37.3913173307976
18Locked37.31228655260381
19Locked37.31186433231057
20Locked37.6684689196952
21Locked37.3544940133666
22Locked37.6825264132984
23Locked37.349693986653
24Locked37.625651170824
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