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Healy1984
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Lagging while gaming.

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Was told to post hear to Mabe get some help regarding my lagging while gaming. It’s making it unplayable. Is it something that can be fixed Mabe by one of those gaming routers??

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Healy1984
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Re: Lagging while gaming.

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Katie_WT
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Re: Lagging while gaming.

Hi there @Healy1984

 

Welcome to our Community and thanks so much for your first post - I was sorry to understand that you're having some issues with your broadband currently. I have located your account from here and I can see that you're currently impacted by a known area issue that would explain the issues you've experienced. 

 

The issue has been raised under reference number F008000973 and at the time of writing, the estimated fix date is listed as 23rd Feb 2021. I have ensured that the issue has been logged on your account for you. 

 

I can also see that your Hub has not been rebooted in around 2 weeks so please also reboot when you can to get the best from your services during the known area issue. 

 

Cheers

 

 

Katie - Forum Team


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Healy1984
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Re: Lagging while gaming.

Hi is there any more news regarding the issues. I am having the same trouble everyday. 

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Healy1984
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Re: Lagging while gaming.

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