Virgin Media Community

[99johnsonb]

In the past week or so I've been experiencing lag spikes in Blizzard games. Anyone else having these issues?

Playing warzone mainly and my ping seems to hover around 35-45 but spikes up to 60/70 and getting rubber banding issues. 

Don't get the same issue in other games and BQM looks like this - 

[99johnsonb]

https://www.thinkbroadband.com/broadband/monitoring/quality/share/a6fe1d2dd670e6fd6263de441cf559c49a...

[SonarUK]

that graph is actually pretty clean compared to alot posted on here.

try follow the exact same setup as the first post in this thread, see if it makes your game play any better.

https://community.virginmedia.com/t5/Gaming-Support/FIX-FOR-PS4-LAG-SPIKES-WORKING-FOR-MANY/td-p/379...

[John_GS]

Hi @99johnsonb

Thanks for posting and welcome to the community.

My apologies for the gaming issue. I am not sure if it's entirely related but some of your downstream channels are out of spec which does need a technician visit.

I'll PM you now to assist further.

Best,

[John_GS]

Hi @99johnsonb

Thanks for joining me on PM.

Just to update the thread, I've booked in the engineer visit for the date given.

This can also be tracked here

Let us know how the visit goes

Best,