I’ve cancelled my contract because the service I received VM350 was not suitable for gaming. I’m posting this in case it helps other customers.
if someone from virgin reads this. You must stop blaming customers and denying the vm network is at fault. Your offshore support team is utterly useless.
I got the full speed advertised and the console is wired. But look at the image below. Hop #6 is clearly at fault.
I've been having issues trying play warzone the severe packet loss boxes on middle left ever leave my screen and my latency jitter is insanely bad, any chance u have the IP addresses for warzone to test virgin isn't helping me diagnose this