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CSMacDonald
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Lag Spikes While Gaming

I have been gaming online via wifi for a long time and never had any issues until 2-3 days ago. I've now started getting massive lag spikes, rubber banding, even being dropped from servers because ping has gone so high. I have no idea why it has suddenly changed after being fine for years.

The router is in the room below the PC, about 5m away.

Internet browsing and other internet usage is absolutely fine, getting speeds of around 75-100mbps, but when I play games online now it is unplayable.

It's become a very frustrating problem, can anyone advise?

Downstream

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

12030000001.938256 qam9
21390000003.738256 qam1
31470000003.438256 qam2
4155000000338256 qam3
51630000002.738256 qam4
61710000002.538256 qam5
71790000002.238256 qam6
81870000002.238256 qam7
9195000000238256 qam8
102110000001.738256 qam10
112190000001.538256 qam11
122270000001.538256 qam12
132350000001.538256 qam13
142430000001.238256 qam14
152510000001.238256 qam15
162590000001.238256 qam16
17267000000138256 qam17
182750000000.938256 qam18
192830000000.938256 qam19
202910000000.738256 qam20
21299000000138256 qam21
22307000000138256 qam22
23315000000138256 qam23
243230000000.938256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.960
2Locked38.9200
3Locked38.6170
4Locked38.6170
5Locked38.6200
6Locked38.6190
7Locked38.9190
8Locked38.930
9Locked38.640
10Locked38.690
11Locked38.950
12Locked38.650
13Locked38.990
14Locked38.950
15Locked38.640
16Locked38.970
17Locked38.940
18Locked38.960
19Locked38.950
20Locked38.670
21Locked38.660
22Locked38.650
23Locked38.650
24Locked38.670

 

Upstream

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

16030000045512064 qam1
23940000044.5512064 qam4
35370000044.8512064 qam2
44620000044.5512064 qam3

 

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

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CSMacDonald
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Re: Lag Spikes While Gaming

Time Priority Description

22/05/2022 23:04:58noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
19/05/2022 21:47:24criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
18/05/2022 23:34:13ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/05/2022 12:12:1criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/05/2022 11:34:12ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
12/05/2022 03:44:27criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/05/2022 23:34:12ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
10/05/2022 10:50:37Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
08/05/2022 11:34:12ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/05/2022 21:29:0criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/05/2022 09:36:7Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
06/05/2022 08:42:36criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
05/05/2022 14:32:50Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
04/05/2022 23:34:12ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
02/05/2022 09:55:4criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/05/2022 18:57:33Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/05/2022 11:56:35criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
01/05/2022 11:34:11ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
28/04/2022 15:23:55criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
27/04/2022 23:34:12ErrorDHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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Jodi_S
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Re: Lag Spikes While Gaming

Hi CSMacDonald,

Thanks for posting on our community forums. Sorry to hear that you've recently started to experience lagging when online gaming. We can certainly understand the frustration caused, especially as you have had no issues before. 

Remotely looking from our end, we have checked the systems and there it is showing that one device may be to close and would improve using a wired connection.

As you posted a couple of days ago, how have things been? Has there been any improvement? 

We have included a link here https://virg.in/wifisos for further help and assistance.

Kind regards Jodi. 

 

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CSMacDonald
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Re: Lag Spikes While Gaming

Hi Jodi,

Thank you for responding.

Same issues with the wifi connection and gaming (not browsing or anything else). As I said, speed still really good via wifi for browsing.

I connected via an ethernet cable and the gaming issue was resolved. However, ideally I don't want to run a 20m cable through the house. 

I am connecting the router from the living room downstairs to a room directly above it, the PC and router are only about 5m-10m apart, but the layout of the house means a cable has to snake around to get there. I didn't know a device could be too close to the router.

I've been advised to try a wifi scanning app, so I will give that a go and see if it improves the situation.

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Akua_A
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Re: Lag Spikes While Gaming

Thank you for getting back to us @CSMacDonald.

I can see you recently commented on another post to which our team gave a great response. Have you been able to try the great response given? Do you need any further help?

Thanks,

Akua_A
Forum Team



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