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Lag Spikes - Hub 3. World of Warcraft and other games

Howdy peeps. This past week while playing World of Warcraft (And any other game) I have been having frequent and very bad lag spikes that last for around 5 seconds or more which can be devastating for game play, Especially now I am starting to do high end progression raiding.

 

The Expansion launched on the 14th of August and my experience with my connection has been perfect except until around a week ago where the issue started and has not stopped.

I have reset the modem as per standard procedure for 1 min or more by holding a pen into the pinhole, left it off for an entire night to see if that helps (but the issue is like a permanent debuff that cannot be purged!)

Here are my levels as of 6/9/18 at almost midnight.

Cable Modem StatusItem Status Comments

Acquired Downstream Channel (Hz)
299000000
Locked
Ranged Upstream Channel (Hz)
24400000
Locked
Provisioning State
Online

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

12990000002.737256 qam17
2323000000337256 qam20
33150000002.737256 qam19
4307000000337256 qam18
52910000002.537256 qam16
62830000002.237256 qam15
72750000002.437256 qam14
82670000002.537256 qam13
92590000002.537256 qam12
102510000002.538256 qam11
112430000002.738256 qam10
12235000000338256 qam9
13227000000337256 qam8
142190000003.436256 qam7
152110000003.537256 qam6
162030000003.738256 qam5
171950000004.138256 qam4
181870000004.538256 qam3
191790000004.538256 qam2
201710000004.536256 qam1



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked37.33210
2Locked37.3940
3Locked37.3870
4Locked37.6880
5Locked37.62800
6Locked37.62410
7Locked37.64451
8Locked37.6944434
9Locked37.672151
10Locked38.654959
11Locked38.660718
12Locked38.661215
13Locked37.667114
14Locked3751414
15Locked37.640417
16Locked38.616323
17Locked38.61532
18Locked38.61233
19Locked38.652613
20Locked36.6442082446

20

 

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

12440000043512064 qam75
23760000046512064 qam73



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000

 

General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cmreg-vmdg505-rtsxl20016u-b.cm



Primary Downstream Service Flow

SFID1494921
Max Traffic Rate230000000
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID1494920
Max Traffic Rate12700000
Max Traffic Burst16320
Min Traffic Rate0
Max Concatenated Burst16320
Scheduling TypeBestEffort

 

 The issue has been frustrating during regular gaming activities but now I am trying to help friends and guild mates in the competitive scene of progression raiding it is literally unplayable for me when I have constant 5 seconds + lag spikes where i end up missing a key mechanic and die or worse, miss something i am supposed to be doing and end up causing the raid to be a total wipe.

 

I hope some one is able to help!

 

Thanks guys.

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Re: Lag Spikes - Hub 3. World of Warcraft and other games

Ran a trace route

Tracing route to www.bbc.net.uk [212.58.244.68]
over a maximum of 30 hops:

1 2 ms 1 ms 3 ms 192.168.0.1
2 * * * Request timed out.
3 17 ms 15 ms 16 ms m101-mp8.cvx1-a.hud.dial.ntli.net [62.252.112.101]
4 * * * Request timed out.
5 * * * Request timed out.
6 21 ms 21 ms 18 ms telw-ic-3-ae4-0.network.virginmedia.net [212.250.14.110]
7 17 ms 28 ms 18 ms tele-ic-1-ge-302-233.network.virginmedia.net [212.250.14.129]
8 * * * Request timed out.
9 * * * Request timed out.
10 23 ms 22 ms 21 ms ae0.er02.telhc.bbc.co.uk [132.185.254.105]
11 24 ms 19 ms 17 ms 132.185.255.148
12 19 ms 27 ms 35 ms bbc-vip113.telhc.bbc.co.uk [212.58.244.68]

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Re: Lag Spikes - Hub 3. World of Warcraft and other games

Gloucester area GL4
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Re: Lag Spikes - Hub 3. World of Warcraft and other games

Network Log

Time Priority Description

2018-08-25 08:17:25.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-08-26 13:48:09.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-08-26 14:36:52.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-08-26 15:35:37.00ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-08-27 00:15:49.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-08-27 00:17:37.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-08-27 23:09:04.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-08-29 16:24:52.00ErrorDHCP RENEW sent - No response for IPv4;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-08-30 12:16:33.00ErrorDHCP REBIND WARNING - Field invalid in response;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-01 01:17:52.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-03 05:23:12.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-03 05:23:12.00criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-03 05:23:12.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-03 05:23:12.00criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-03 05:23:12.00Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-03 05:23:18.00Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
2018-09-04 15:38:42.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:01:29.00Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:01:29.00Warning!MDD message timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
1970-01-01 00:01:43.00criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
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Re: Lag Spikes - Hub 3. World of Warcraft and other games

Gaming symptoms are a sudden freeze of activity followed by everything zipping forward (And usually me being dead in a raid) 

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Re: Lag Spikes - Hub 3. World of Warcraft and other games

Tracing route to google.com [216.58.204.46]
over a maximum of 30 hops:

1 2 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 21 ms 15 ms 15 ms m101-mp8.cvx1-a.hud.dial.ntli.net [62.252.112.101]
4 * * * Request timed out.
5 19 ms 20 ms 19 ms tele-ic-7-ae2-0.network.virginmedia.net [62.253.175.34]
6 17 ms 20 ms 21 ms 74-14-250-212.static.virginm.net [212.250.14.74]
7 20 ms 19 ms 19 ms 108.170.246.161
8 25 ms 20 ms 18 ms 108.170.238.119
9 20 ms 21 ms 18 ms lhr25s12-in-f14.1e100.net [216.58.204.46]

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Re: Lag Spikes - Hub 3. World of Warcraft and other games

Same for me, GL52 area.

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Re: Lag Spikes - Hub 3. World of Warcraft and other games

Same, also GL area
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Re: Lag Spikes - Hub 3. World of Warcraft and other games

 


@JNukem8472 wrote:

Gaming symptoms are a sudden freeze of activity followed by everything zipping forward (And usually me being dead in a raid) 



identical symptoms. same area.

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Re: Lag Spikes - Hub 3. World of Warcraft and other games

Same for me in the gl area also 

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