LAN not connecting on ps5

[GazC13]

My Ps5 connects via Wi-Fi and registers the cat6 Ethernet cable but can’t connect to the internet.

works on any other device connected via wifi

tried all ports and still nothing

[Client62]

I am assuming you are connecting the PS5 directly to the Hub with a network cable & that is what does not work.

Does the Hub work with a (wifi disabled) laptop cable connected to its network ports ?

[GazC13]

Think I’ve sorted after tweaking some settings

[Client62]

Do share the settings that needed to be adjusted - it is important to help the next PS5 owner out of the same situation

[Travis_M]

Hi @GazC13 

Thanks for your response

Great to hear so, keep us updated with how you get on and we'll be happy to investigate further alongside the community if the issue continues 🙂

[GazC13]

I had paused a connection in the connect app called Sony smart phone as I didn’t recognise it. Unpaused it and it worked.

[Akua_A]

Glad to hear this @GazC13  Please do not hesitate to contact us if you need any further help.

Thanks,

[Client62]

WiFi Pausing so useful for shafting yourself !