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LAN not connecting on ps5

GazC13
Tuning in

My Ps5 connects via Wi-Fi and registers the cat6 Ethernet cable but can’t connect to the internet.

works on any other device connected via wifi

tried all ports and still nothing

7 REPLIES 7

Client62
Hero

I am assuming you are connecting the PS5 directly to the Hub with a network cable & that is what does not work.

Does the Hub work with a (wifi disabled) laptop cable connected to its network ports ?

Think I’ve sorted after tweaking some settings


Do share the settings that needed to be adjusted - it is important to help the next PS5 owner out of the same situation

Hi @GazC13 

 

Thanks for your response

 

Great to hear so, keep us updated with how you get on and we'll be happy to investigate further alongside the community if the issue continues 🙂

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


I had paused a connection in the connect app called Sony smart phone as I didn’t recognise it. Unpaused it and it worked.

Glad to hear this @GazC13  Please do not hesitate to contact us if you need any further help.

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


WiFi Pausing so useful for shafting yourself !