Virgin Media Community

[BeardedBush]

Seeing as I couldn’t get any help from my last post, is there nothing I can do about this crazy lag? 

It’s unbearable.. do I really have to change providers over it?

[Aaron2]

You're not helping yourself by creating numerous topics because now all the information is in 2 other topics. Is it just the xbox which lags?

[BeardedBush]

Just the Xbox. My computer and laptop is fine it’s just when I’m online gaming it turns to garbage 

[BeardedBush]

I do apologise for posting about it again it’s just doing my head in being at work all day and I can’t even come in and de stress on the Xbox. If someone could help me out I’d appreciate it

[Aaron2]

Understandable, now is it Wired or Wireless connection to the Xbox?

[BeardedBush]

it’s wired mate, I’ve tried wireless too seeing as the router is basically next to the Xbox and had the exact same problems.

[Aaron2]

On the Xbox can you go to Settings > Network then select Test Multiplayer Connection and from there tell me what it reports.

[BeardedBush]

It says ‘there are no problems with your connection with multiplayer’

It literally says this everytime wether the connection is great or garbage I never understand it

[Aaron2]

It should give networking stats like Nat Type and Ping to the server you're connected to.

https://beta.support.xbox.com/help/Hardware-Network/connect-network/xbox-one-nat-error

Check these, and let me know what it says, thanks.

[BeardedBush]

Oh sorry haha.

on the ‘Network Statistics’

Download speed 48.26mbps

upload speed 6.35mbps

packet loss 5%

mtu 1480

latency 52ms

network status says my Nat type is open and on ipv4