on 11-03-2023 17:32
Having connection issues
on 11-03-2023 20:03
If the games normally work fine, could be that Saturday evening 8pm is peak gaming time and games servers are heavily / over loaded.
on 13-03-2023 17:01
Sadly nothing to do with the game servers.
During peak hours the issue is with Virgin and their network. BQM revealed all of this.
on 15-03-2023 18:31
Welcome to the Community and thank you for posting.
I am very sorry to hear your family are experiencing issues when gaming.
Can you please expand on what has been happening? Are their consoles/computers losing connection completely or is it just the game losing connection to the server?
Are any other devices having problems with connecting?
Finally, how are the consoles/computers connected to the broadband?
on 16-03-2023 21:28
get them a book to read instead.