Hi
Please can you diagnose a problem I’m experiencing for the last two weeks with jitter and packet loss? I’ve reset the hub and turn off / on but this only briefly Helps.
I’m in area 31.
Many thanks
Yesterday’s chart

today’s chart

Down stream
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 139000000 | -9 | 36 | 256 qam | 1 |
2 | 147000000 | -9 | 36 | 256 qam | 2 |
3 | 155000000 | -9.2 | 37 | 256 qam | 3 |
4 | 163000000 | -9.4 | 36 | 256 qam | 4 |
5 | 171000000 | -9.7 | 36 | 256 qam | 5 |
6 | 179000000 | -9.7 | 36 | 256 qam | 6 |
7 | 187000000 | -9.9 | 36 | 256 qam | 7 |
8 | 195000000 | -9.9 | 36 | 256 qam | 8 |
9 | 203000000 | -10.5 | 36 | 256 qam | 9 |
10 | 211000000 | -10.7 | 36 | 256 qam | 10 |
11 | 219000000 | -10.9 | 36 | 256 qam | 11 |
12 | 227000000 | -11 | 36 | 256 qam | 12 |
13 | 235000000 | -11.5 | 35 | 256 qam | 13 |
14 | 243000000 | -11.7 | 35 | 256 qam | 14 |
15 | 251000000 | -11.9 | 35 | 256 qam | 15 |
16 | 259000000 | -11.7 | 35 | 256 qam | 16 |
17 | 267000000 | -11.7 | 35 | 256 qam | 17 |
18 | 275000000 | -11.4 | 36 | 256 qam | 18 |
19 | 283000000 | -11.2 | 36 | 256 qam | 19 |
20 | 291000000 | -10.9 | 36 | 256 qam | 20 |
21 | 299000000 | -10.5 | 36 | 256 qam | 21 |
22 | 307000000 | -10.5 | 36 | 256 qam | 22 |
23 | 315000000 | -9.9 | 37 | 256 qam | 23 |
24 | 323000000 | -9.2 | 37 | 256 qam | 24 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 36.3 | 38 | 0 |
2 | Locked | 36.6 | 57 | 0 |
3 | Locked | 37.3 | 45 | 0 |
4 | Locked | 36.6 | 34 | 0 |
5 | Locked | 36.3 | 51 | 0 |
6 | Locked | 36.6 | 47 | 0 |
7 | Locked | 36.6 | 73 | 0 |
8 | Locked | 36.6 | 40 | 0 |
9 | Locked | 36.3 | 83 | 15 |
10 | Locked | 36.6 | 74 | 0 |
11 | Locked | 36.6 | 97 | 0 |
12 | Locked | 36.3 | 194 | 0 |
13 | Locked | 35.7 | 362 | 0 |
14 | Locked | 35.5 | 530 | 0 |
15 | Locked | 35.7 | 446 | 0 |
16 | Locked | 35.7 | 574 | 0 |
17 | Locked | 35.5 | 377 | 0 |
18 | Locked | 36.3 | 202 | 0 |
19 | Locked | 36.3 | 183 | 0 |
20 | Locked | 36.6 | 94 | 0 |
21 | Locked | 36.3 | 133 | 0 |
22 | Locked | 36.6 | 52 | 0 |
23 | Locked | 37.3 | 62 | 0 |
24 | Locked | 37.6 | 42 | 0 |
upstream
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 32600000 | 4.475 | 5120 | 64 qam | 11 |
2 | 46200010 | 4.6 | 5120 | 64 qam | 7 |
3 | 39399921 | 4.525 | 5120 | 64 qam | 8 |
4 | 25800059 | 4.4 | 5120 | 64 qam | 12 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |